Learn more how 2-factor authentication by VIP Access works. Through our partnership with Symantec, use Symantec’s free Validation and ID Protection (VIP) Access app, which generates a randomized 6-digit code on your Mac, PC, or mobile phone each time you attempt to log in. The code is not a password that you need to create and remember-simply enter the one-time code you receive to verify it's you. Get a one-time passcode by text or callĪs an alternative option upon login, choose to have Fidelity send a 6-digit security code directly to your phone (or an alternate phone number) via text or voice call. You will then be able to "approve" or "deny" the request. The Symantec VIP Access app cannot be transferred from one device to another. Mandatory options are greyed out in your multi-factor authentication settings and cannot be changed. When there is an attempt to log in from other devices, we’ll automatically send a notification to the mobile app to inform you of the login request. You are required to use multi-factor authentication for some e-banking services like updating your contact details and adding new Pay Anyone contacts. Select the "Enable" button for 2-Factor Authentication at Login.Log into either or and access your Security Center Log In Required.From there, you can follow two quick steps. Step 3: Visit our EPCS Gold login page and. Step 2: Download the VIP Access app from the Apple App Store or Google Play Store on your new device. Submit a request for the DrFirst Support Team or talk to your administrator if you do not have your old phone or second token. How do I enable MFA with push notifications?ĭownload the Fidelity Investments app, turn on device notifications, and make sure you’re enrolled in biometrics. Step 1: Make sure you have your old phone with your soft token with you. This sends a notification to a customer's mobile device(s) that allows them to verify their login attempt - or deny it if they believe the login attempt is fraudulent. This new option for extra security at login offers convenience and stronger security because it relies on biometrics – which means your device recognizes your face or fingerprint – and does not require a text or call.
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